Privacy & Terms

At Aveura, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website, you consent to the practices described in this policy.

1. Information We Collect
We collect both personal and non-personal information when you interact with our website. The types of information we may collect include:

Personal Information:
Name, email address, phone number, billing and shipping addresses, and payment details (such as credit card information).
Account registration details, if applicable.
Non-Personal Information:
IP address, browser type, device type, location data, browsing patterns, and usage data.

2. How We Use Your Information
We use the information we collect for various purposes, including:

To process and fulfill your orders.
To enhance our website, products, and customer service.
To send marketing communications, including promotional emails or newsletters (only if you have consented).
To respond to inquiries or resolve customer service issues.
To comply with legal obligations and enforce our terms of service.

3. Cookie Policy and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking technologies to improve your user experience. Cookies help us analyze website traffic, remember your preferences, and personalize content.

Cookies: Small files stored on your device that help us enhance your browsing experience.
Web Beacons: Invisible tags embedded on the website that track user activity.
Other Tracking Technologies: These may be used to monitor usage patterns or personalize ads.
You can manage your cookie preferences through your browser settings. Please note that blocking cookies may affect your ability to use certain features of our website.

4. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who help us:

Process payments and fulfill orders (e.g., payment processors, shipping companies).
Analyze website traffic and improve our website's functionality (e.g., analytics providers).
Send marketing communications on our behalf (if you've opted in).
These third-party partners are contractually obligated to protect your information and use it solely for the purposes of providing services to Aveura.

5. Data Retention Policy
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you would like to request that your information be deleted or to inquire about our data retention practices, please contact us at [Insert Contact Email].

6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of internet transmission is entirely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights
You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You may correct any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have.
Objection to Marketing: You can opt-out of receiving promotional emails or newsletters at any time.
Portability: You have the right to request a copy of your data in a commonly used format for transfer to another service provider.
To exercise any of these rights, please contact us at [Insert Contact Email].

8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by Aveura. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy
Aveura does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

10. International Transfers
If you are located outside of Pakistan and choose to provide us with your personal information, please note that your data may be transferred to and stored on servers in Pakistan or other countries. By using our website, you consent to this transfer of data.

11. Changes to This Privacy Policy
Aveura reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aveura Cosmetics
Email: aveuracosmetics@gmail.com
Phone: 03077543376
Address: Lahore
Legal Compliance
GDPR Compliance (For EU Customers): If you are a resident of the European Union, you have the right to request access to, rectification of, or deletion of your personal data. We are fully compliant with the General Data Protection Regulation (GDPR) and will honor any requests within the timeframes specified by the law.
Pakistan Data Protection Laws (For Pakistani Customers): Aveura complies with the applicable data protection laws in Pakistan, including safeguarding your rights to privacy